Curtis Gallant

I am highly experienced in the world of Service Management with a specific focus on ServiceNow and related technologies.

My journey started as a Level 1 Help Desk Analyst providing both IT and Application support. From there I moved into implementation consulting, then into consulting management and presales leadership. That progression gave me the confidence to strike out on my own and co-found a ServiceNow implementation and resell company that was successfully acquired. Each step has helped me understand the pains and challenges that our customers deal with operationally every day, and drives me to continue finding solutions that improve both our own and our customers' experiences.

My goal for each day is to find some way of bettering myself or my team while delivering a fantastic experience for both my customers as well as my internal stakeholders.